SQ574

FAQ's

How do I identify what model motherboard I have.

The model number is printed on the cover of the manual.  If you lost the manual you can compare your board to the pictures of the motherboards on our website to try and identify your board.


Where is the Serial Number and PWA Number on my motherboard.

The Serial Number is the long bar code sticker and the PWA Number is the short bar code sticker.  They are located on the side of the last ISA slot (The ISA slot closest to the edge of the board).


How do I tell wich BIOS version I have.

When you first turn the computer and the screen displays the Energy Star Logo.  On third line down from the top, towards the end of the line it will say either Ver: or Version: and then have BIOS version number.


I can't get my Seagate hard drive to work on this motherboard!

BCM Advanced Research and Seagate Technology have identified an issue between motherboards that use the Intel PIIX4 (TX, LX, BX, EX)chipsets and certain models of Seagate hard disc drives. This issue only affects certain drive models. This is an incompatibility issue and not a fault of either device.

The affected drives are identified by a chip with the following number: CL-SH7630

For more information go to: http://www.seagate.com:80/support/disc/faq/inteltx.shtml



My serial ports don't work? What should I do?

Verify that you have the correct serial cables. There are two standards of serial cables the old IBM standard and the Intel standard. BCM, like 75% of the industry, uses the Intel standard. Please refer to the pictures below to determine which cables you have.

     

If you have the IBM standard then use the cables that came with your motherboard. If you are using the cables that came with your board contact the vendor you purchased the board from and return the incorrect cable for a set of correct cables.

If you have the Intel standard you can try a few things:

1. Verify you have the cable pluged in corectly. Red wire to pin 1.
2. Make sure that the serial ports are setup correctly in CMOS.
3. Verify that there are know other devices such as a modem or sound card using the same IRQ as your serial ports.
4. Verify Win95 sees the serial ports and has the drivers loaded for them




I didn't get a PS/2 mouse connector with my motherboard. Where can I get one?

You should be able to get a PS/2 mouse connector from the place you purchased your motherboard from.




I'm having problems getting a SQ593 5-pin header to PS/2 mouse interface cable. Could you tell me the pin-out of the 5-pin header on the motherboard.




Match pins 1-5 on the motherboard header with numbers of the holes on the connector face to the right. Note: Pin hole six is not used.





I am trying to add an IrDA. What is the pin out for the IrDA connector.

1  VCC (+5v)
2  No Connect
3  IrRX   (IR receive)
4  Ground
5  IrTX   (IR transmit)
6  Reserved
7  F IrRX   (fast IR receive)



* Product specifications subject to change without notice.


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