FR550 - FAQ's


Q: How do I tell which BIOS version I have?

BIOS

A: When you first turn the computer and the screen displays the Energy Star Logo. On third line down from the top, towards the end of the line it will say either Ver: or Version: and then have BIOS version number.


Q: Your website has so many BIOS updates. Do I just download the latest BIOS file?

BIOS

A: Yes. The latest BIOS file covers ALL changes that were included in previous BIOS files. Old files are available for user an option to downgrade in case if the newest BIOS does not work out for this particular user.


Q: I accidentially flashed my system with wrong BIOS (or wrong version) and my system will not boot. What do I need to do next to get my system back?

BIOS

A: Please contact ACE Computers at (877) 223-2667 for a BIOS replacement for a small fee.


Q: My system hangs during the Windows splash screen. What is the problem?

Boot Up

A: The problem may be bad IDE device or drivers. Restart the system and see if you can go into safe mode. If you can, go to Device Manager and delete all HDD related devices including CD-ROM, HDD, FDD, and HDD adapters. Restart the system, you should be able to boot into normal mode and be detected by the Windows and re-install new drivers. If this doesn't fix your problem, you may have defective hardware; your IDE cable, HDD, or motherboard. Isolate the problem and have it repaired or replaced.


Q: My system got "PCI Bridge" corrupted. Where can I find this driver to fix the problem?

Chipset

A: It can be found on your Windows CD.


Q: Where is the Serial Number and PWA Number on my motherboard?

General

A: The Serial Number is the long bar code sticker and the PWA Number is the short bar code sticker. They are located on the back edge of the board next to the BIOS chip.


Q: My system clock seems to be slow or stopped working. Is it a problem with my motherboard?

General

A: Yes. But the fix is very easy. Go to any electronic store like Radio Shack and find CR2032 battery. Please follow the instructions carefully:

1) Power down the system if it is not already off.
2) Unplug the system from wall outlet.
3) Remove the system cover.
4) Disconnect the power connector from the motherboard.
5) Carefully remove the CMOS battery (CR2032) from the motherboard and discard it.
6) Install new CR2032 that you bought into the battery holder.
7) Reconnect the power connector.
8) Close the cover, and plug the system.
9) Power up and enter the BIOS settings as you need to re-set the time and date as well as any other configurations there may be lost during the process.


Q: I am having a problem finding a case that supports the back panel for it. the configuration is not compatible with most ATX format designed cases. Can you recommend a case manufacturer that will fit this FR550 motherboard ?

General

A: Unfortunately, we do not have that information. My best suggestion to you is to take the motherboard to the nearest computer store (preferably the small computer shop) to help you and determine which chassis is best suited for your system.


Q: My system clock seems to be slow or stopped working. Is it a problem with my motherboard?

General

A: Yes. But the fix is very easy. Go to any electronic store like Radio Shack and find CR2032 battery. Please follow the instructions carefully:

1) Power down the system if it is not already off.
2) Unplug the system from wall outlet.
3) Remove the system cover.
4) Disconnect the power connector from the motherboard.
5) Carefully remove the CMOS battery (CR2032) from the motherboard and discard it.
6) Install new CR2032 that you bought into the battery holder.
7) Reconnect the power connector.
8) Close the cover, and plug the system.
9) Power up and enter the BIOS settings as you need to re-set the time and date as well as any other configurations there may be lost during the process.


Q: How do I identify what model motherboard I have?

General

A: The model number is printed on the cover of the manual. If you lost the manual you can compare your board to the pictures of the motherboards on our website to try and identify your board.


Q: I am trying to add an IrDA. What is the pin out for the IrDA connector?

General

A: 1 - VCC
2 - FIRRX (mode select or fast IR receive)
3 - IRIA (IR receive)
4 - GND
5 - IROA (IR transmit)


Q: I need an IR port for this board. Is this available directly through BCM?

I/O Port

A: No. We are a board manufacturer, not a distributor. We do not manufacture or recommend any IR ports, but we provide the IR pin out information in this FAQ.


Q: What is the best voltage for a Intel Pentium 166MHz with MMx?

Microprocessor

A: There are two Pentium 166's; one with MMx and one without. The one with MMx requires 2.8Vcore while the another without MMx requires 3.3Vcore.


Q: I wanted to set the voltage for Vcore at 3.3V but I only have 3.38 on this board. What do you suggest to do?

Microprocessor

A: It is fine to use 3.38V to support CPU with 3.3Vcore.


Q: I can't get my Seagate hard drive to work on this motherboard!

Storage Device

A: BCM Advanced Research and Seagate Technology have identified an issue between motherboards that use the Intel PIIX4 (TX, LX, BX, EX)chipsets and certain models of Seagate hard disc drives. This issue only affects certain drive models. This is an incompatibility issue and not a fault of either device.
The affected drives are identified by a chip with the following number: CL-SH7630
For more information goto: http://www.seagate.com:80/support/disc/faq/inteltx.shtml




Q: Is there anyway of overclocking the video on this motherboard?

Video

A: No.


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