QS440VA - FAQ's


Q: How do I identify what model motherboard I have?

General

A: The model number is printed on the cover of the manual. If you lost the manual you can compare your board to the pictures of the motherboards on our website to try and identify your board.


Q: How do I tell which BIOS version I have?

General

A: When you first turn the computer and the screen displays the Energy Star Logo. On third line down from the top, towards the end of the line it will say either Ver: or Version: and then have BIOS version number.


Q: My system clock seems to be slow or stopped working. Is it a problem with my motherboard?

General

A: Yes. But the fix is very easy. Go to any electronic store like Radio Shack and find CR2032 battery. Please follow the instructions carefully:

1) Power down the system if it is not already off.
2) Unplug the system from wall outlet.
3) Remove the system cover.
4) Disconnect the power connector from the motherboard.
5) Carefully remove the CMOS battery (CR2032) from the motherboard and discard it.
6) Install new CR2032 that you bought into the battery holder.
7) Reconnect the power connector.
8) Close the cover, and plug the system.
9) Power up and enter the BIOS settings as you need to re-set the time and date as well as any other configurations there may be lost during the process.


Q: Where is the Serial Number and PWA Number on my motherboard?

General

A: The Serial Number is the long bar code sticker and the PWA Number is the short bar code sticker. They are located on the back edge of the board next to the BIOS chip.


Q: I am trying to add an IrDA. What is the pin out for the IrDA connector?

I/O Port

A: IrDA Connector pin out is as follows:

1) VCC
2) FIRRX (mode select or fast IR receive)
3) IRIA (IR receive)
4) GND
5) IROA (IR transmit)


Q: I need an IR port for this board. Is this available directly through BCM?

I/O Port

A: No. We are a board manufacturer, not a distributor. We do not manufacture or recommend any IR ports, but we provide the IR pin out information in this FAQ.


Q: I have 2 each, 128MB ECC and a 256MB non-ECC, the text of the manual states that the motherboard automatically detects type size and speed in one place and in another it say ECC or non-ECC. Should the MB run both? I found this out when Norton Utilities 2000 said I had bad memory and when the SDRAM modules are moved the bad location moves but not to indicate one in particular is bad. The bad location can be in any location but always above 204,000,000.

Memory

A: Two possibile causes:

1) You have ECC enabled in the BIOS setup. You can't have it enabled with one non-ECC memory module in. You can fix the problem by disabling ECC and the ECC memory will run as a normal memory (losing ECC capability) in order to work with non-ECC memory module.
2) One of your memory module may be defective or not having a good contact with the slot; example, a contaminated contact on memory module.


Q: I tried to get on-board video to work. I am able to boot the system with a PCI video card. Is my on-board video defective?

Video

A: If your BIOS has On-Board AGP video enabled, then you may have a defective motherboard.


Q: Is there anyway of overclocking the video on this motherboard?

Video

A: No.


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