Note: Our Online RMA system is currently being upgraded. To request a new RMA, please download and fill out the RMA Request Form and email to You will be contacted shortly regarding the status of your application. The new system will be available soon. We are sorry for the inconvenient!

RMA On-Line Request





** For Systems RMA:
Please return the Entire System. Any missing parts will void the warranty.


** For Credit Application (limited to BCM direct customer only):
1)  DOA within 30 Days of Invoice Date.
2)  No physical damage to the product.
3)  Must Include All Original Box, Accessories and User Manuals.



Last Update: 11/28/2005